Healthcare professionals NHS referrals

We accept referrals for both NHS and private patients – please find details below of how to refer patients to our SpaMedica hospitals.

NHS e-referral service logo

NHS e-Referral Service

All health professionals referring to SpaMedica services from primary care should use the NHS e-Referral service where possible. 

As well as offering a simplified and fully integrated booking service, the NHS e-Referral Service is a key opportunity to improve the patient pathway and experience. For referrers, this includes a safe, secure and reliable system, available 24/7, 365 days per year. This supports patients with choosing their preferred treatment provider, provides referrers with an easy and reliable way of identifying appropriate services, helps to filter provider services by shortest waiting times, and helps optimise the clinical suitability of referrals. 

A smiling SpaMedica patient sat in the examination room

Secure Email & Fax

Where the e-referral service is not available, we accept written referrals by secure email, fax, or post, as below: 

Secure fax – referrals: 01204 441340 

Secure email – referrals: [email protected] 

By post: SpaMedica Referrals, SpaMedica House, 43 Churchgate, Bolton BL1 1HU 

Important information about referrals for GPs

When referring a patient to our services, please ensure that the referral includes a full medical history and a full drugs and allergies history. If you envisage a surgical outcome, please include information such as cardiac investigation reports and whether the patient is able to lie flat. 

Providing this information will help enhance patient safety and reduce delays in ‘referral to treatment’ time and cancellations. It will also prevent our team from having to request further information from primary care teams later in the patient pathway. 

Exclusion Criteria for Cataract Surgery

We are unfortunately unable to treat: 

  • Patients with a severe head tremor at rest (mild head movements can be listed)  
  • Patients with extreme claustrophobia who are unable to lie with a drape over their face for surgery 
  • Patients with severe dementia 
  • Patients with severe learning difficulties 
  • Epileptics who have more than one grand mal seizure per month 
  • Patients that require sub-speciality co-management, e.g. recurrent uveitis, brittle or end stage glaucoma 
  • Patients requiring a hoist to transfer 
  • Patients who are unable to lie flat 
  • Patients deemed best seen under general anaesthetic, for the patient’s best welfare 

Please bear our exclusions criteria in mind before submitting your referral.